Supply Chain Collaboration Support Systems

Moonwon Chung, PhD | Biography
Operations & Supply Chain Management

Keywords: Business Analytics, Machine Learning, Blockchain

Description

Data visualization and Forecasting Models for Supply Chain Collaborative Processes

Example collaborative processes include sales and operations planning, collaborative planning forecasting and replenishment.

  • Data visualization: Dashboard-based decision support system supply chain collaboration processes
  • Machine Learning: Improved forecasting accuracy
  • IoT Sensory Data / Text Mining: Additional supply/demand sensing information integrated to decision making
Business Applications
  • Decision support or recommendation systems for KPI monitoring.
  • Machine learning models can process big data and improve forecasting accuracy.
  • IoT sensor data can be integrated to provide real-time inventory tracking, supply disruption information.
  • Voice of customer, user product reviews can be analyzed through natural language processing to supplement demand information.
 
Case Study

Supply Chain Collaborative Projects

  • Prior supply chain collaborative projects (S&OP, CPFR) yielded benefits for manufacturers and their supply chain partners
  • Collaboration leads to richer data which typically leads to a 30-40% improvement in forecast accuracy
  • These processes can be further enhanced by Machine-Learning, text mining algorithms. (Estimated forecast accuracy improvement by additional 5-10%)

Data-Driven Dashboards

  • Development of data-driven dashboards with ML features can support decision making and maximize benefits from supply chain collaboration initiatives
-AMR Research (2001) "Beyond CPFR: Collaboration Comes of Age," The Report on Retail E-Business, April 2001
 
-Tableau (2016) "PepsiCo cuts analysis time by up to 90% with Tableau + Trifacta."